Holiday Closing: All First Federal Savings Bank branches will be closed May 29 in observance of Memorial Day and will reopen May 30 for regular business hours. ATMs and mobile banking will be available 24/7.

Teller - Full-Time - Fort Wayne

Location: 5317 South Bend Dr,, Fort Wayne, IN

Job Summary: Interacts with customers providing exceptional customer service and accurately and efficiently executing customer financial transactions in a friendly and professional manner.

Department: Branch Operations

Reports to: Head Teller or Branch Manager

Supervisory Responsibilities: None.


  • Completes comprehensive, prompt, and efficient customer transactions
  • Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records
  • Issues money orders and cashier’s checks
  • Balances cash drawer at the end of the shift and compares totaled amount to computer generated proof sheet. Reports any discrepancies to the Head Teller as necessary
  • Ensures that the teller station is properly stocked with forms, supplies, etc.
  • Cashes checks from a variety of accounts upon proper verification
  • Receives mortgage, consumer loan and other payments, and ensures the payments match balances due. Enters payments into computer
  • Reports malfunctions of teller terminals and other equipment used at the teller station to supervisor.
  • Cross sells bank products
  • Answers the telephone and assists customer with account questions, online banking and debit card issues
  • Must effectively adhere to BSA policies and procedures
  • Other duties as needed


  • High school diploma or equivalent; may be an active high school student.
  • Ability to establish relationships by getting to know every customer in order to provide an outstanding customer experience.
  • Demonstrated computer proficiency.
  • Ability to educate clients on bank products and financial services and make referrals when a potential opportunity has been identified.
  • Strong listening, verbal, and written communication skills.
  • Ability to work well in a team environment.
  • Ability to follow company policies, guidelines, and procedures.
  • Strong attention to detail and ability to multi-task.
  • Ability to maintain confidentiality using tact and diplomacy.