Teller - Full-Time - Warsaw

Location: Warsaw, IN

The teller interacts with customers, providing exceptional customer service, while accurately and efficiently executing customer financial transactions in a friendly and professional manner.

This position is located in Huntington, Indiana and reports to the head teller.

Responsibilities

  • Completes comprehensive, prompt and efficient customer transactions.
  • Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement and enters deposits into computer records.
  • Issues money orders and cashier's checks.
  • Balances cash drawer at the end of the shift and compares totaled amount to computer generated proof sheet. Reports any discrepancies to the head teller as necessary.
  • Ensures that the teller station is properly stocked with forms, supplies, etc.
  • Cashes checks from a variety of accounts upon proper verification.
  • Receives mortgage, consumer loan and other payments, and ensures the payments match balances due. Enters payments into computer.
  • Reports malfunctions of teller terminals and other equipment used at the teller station to supervisor.
  • Cross sells bank products.
  • Must effectively adhere to BSA policies and procedures.
  • Other duties as needed.

Requirements

  • Ability to establish relationships by getting to know every customer, in order to provide an outstanding customer experience.
  • Demonstrated computer proficiency.
  • Ability to educated clients on bank products and financial services, and make referrals when a potential opportunity has been identified.
  • Strong listening, verbal and written communication skills.
  • Ability to work well in a team environment.
  • Ability to follow company policies, guidelines and procedures.
  • Strong attention to detail and ability to multi-task.
  • Ability to maintain confidentiality using tact and diplomacy.